Mater ED Vocera Communications project
Vocera is a Wi-Fi enabled, hands-free, voice activation badge (think Star Trek!) that connects healthcare professionals instantly, allowing two-way communication. We are lucky in the Mater ED as we are the very first public hospital site using Vocera in Ireland
Users can call each other by name (call John Smith) or by role (call Red Zone Nurse), or broadcast to a group (broadcast to ED Doctors). The badges are now fully integrated with both the telephony system and the pager system. For example, users can call a badge from a desk phone or vice versa (call extension 2121)
Successful implementation of this has been a collaborative effort between clinical teams, IT, switchboard and the technical communications department
Vocera was rolled out as a highly successful pilot project across multiple disciplines in the ED COVID Zones, ED Radiology, Patient Flow, Admissions and among Site Nurse Managers to assist with ease of communication during the Covid-19 pandemic.
Phase 2 will see expanded use of Vocera and incorporate enhanced group usage including Trauma Team and FAST call activation
Below you will see Top Commands and some very short videos to get you started:
Top command examples:
Starting off
Log me in
Add me to Blue Zone Doctor
Learn commands (if you’re having trouble with an accent, takes ~4 mins)
Calling people
Call Fran O’Keeffe or Call Red Zone Doctor
Call Switch
Call Blood Bank
Urgently Call Red Zone Doctor (immediate connection)
Broadcast to all ED Nurses
Dial extension 7479
Vocera - How to Use it videos

